Thomas Spielhofer, Kerstin Junge, Matt Gieve, Joe Cullen and Dave Drabble talk about their ongoing research project exploring the use and impact of social media in emergencies.

The project is funded by the European Commission and involves partners in several European projects. Ultimately, the aim of the project is to improve the way emergency services make use of social media data – i.e. any information, photos or videos posted on social media such as Twitter or Facebook before, during or after an emergency. This is being done by developing IT solutions by other partners to present this information in a more manageable format. The role of the Tavistock Institute in this is to look at how social media is currently used by emergency services – in our talk we present the findings from case studies of previous emergencies and from a survey of citizens looking at their attitudes towards using social media in an emergency.

Powerpoint

Recording of the talk

Links

• A summary of the main findings of the citizen survey
• An infographic that displays the findings in a more visual style
• Project website.

A bio for each speaker can be found at the links below:

Thomas Spielhofer
Kerstin Junge
Matt Gieve
Joe Cullen
Dave Drabble