When we work remotely it can become even more difficult to understand/relate to others. The thoughts and actions of individuals in our teams can be harder to understand at a distance and forming groups is a greater challenge. When our understanding of others is low, it creates a situation of uncertainty and emotions such as anxiety often spread. Understanding the dynamics and emotional worlds of clients and colleagues is a challenge exacerbated in virtual teams.
An often ignored factor in remote working is technology. When people use communications technologies the tool often becomes taken for granted yet a communications medium exerts a strong influence on how people interact. In this lunchtime talk, we will explore ways to benefit from working virtually and if the dynamics can be positively harnessed.