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Making work worth doing: panel event with Socio-Technical Systems Roundtable

Making work worth doing: panel event with Socio-Technical Systems Roundtable

Teaming with robots and AI: New STS principles in theory and practice 

Colorful abstract office scene with pastel pinks and oranges, desks, computers, and small figures connected by geometric network lines, airy and dreamlike, image from tavisntitute.org

Jamillah Knowles & Digit / https://betterimagesofai.org / https://creativecommons.org/licenses/by/4.0/

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No charge for this event.

Organised by Socio-Technical Systems Roundtable

How do we build effective, humane and responsible teams when some “members” are robots or AI systems? And how do we prevent AI agents from drifting into the role of social actor to ensure that baked-in bias is not perpetuated by them? Or is this kind of boundary-crossing and friction desirable to facilitate collaborative sensemaking?

This session brings together researchers and practitioners at the cutting edge of STS theory to explore what “teaming” means in practice for human-AI teams.

Speakers and Panel

Speakers

Prof Helen Hughes (Organisational Psychologist, Behaviour Lab, University of Leeds)

Prof Shankar Sankaran (Organisational Project Management, University of Technology, Sydney) 

Panel

Henrietta Hale (PhD researcher, Tavistock Institute, Coventry University and Midland4Cities Doctoral Training)

Francis Irving (Software Engineer, Sagittal.ai)

Jennie McShannon (Systems Psychodynamics Consultant, Tavistock Consulting)

Dr Tomasz Hollanek (AI Ethicist and AI Designer, University of Cambridge)

Carly Riehle (Project Manager, American National Bank of Texas / STS Roundtable)

 

Panel convened by Dr Annja Neumann (Consultant and Artist Researcher, Tavistock Institute) and Valentina Moldovan (STS Roundtable)

Keynote speakers will introduce eight new STS design principles developed for Human Robot Teams, including adaptive autonomy and unpredictability management, grounded in concrete case examples.

We then will divide in two groups chaired by one of our speakers each to allow for the audience to share their experience and join the discussion with comments and questions.

In the final part we will open the floor for a candid transdisciplinary discussion: do these principles hold for Human AI Teams? Where do they need to adapt?

Following on from the panel discussion there will be ample time for the audience to share their experience and join the discussion with comments and questions.

Topics include:
💬 Boundary management when AI is integrated into organisations;
💬 The tension between human-centred design and socio-ecological demands;
💬 Accountability for unintended consequences; and
💬 The erosion of human autonomy as AI takes on complex tasks and assumes the role of social actor.

Bringing together software engineers, OD consultants, organisational psychologists, performance researchers, artists, AI designers and ethicists, experts in AI governance and systems psychodynamics as well as in STS evaluation, the panel reflects the plurality of perspectives needed to move these questions from theory into practice.


Co-organised by the Tavistock Institute of Human Relations and the Socio-Technical Systems Roundtable.

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