This is the draft final report of the evaluation of Wales Co-operative Centre (WCC) Services and organisational review undertaken by a team led by the Tavistock Institute between March and October 2003.

The evaluation aimed to provide an evaluation of services, particularly of the Credit Union National Project and the Enterprise Rehearsal Project, for which funding was separately provided. Further funding was made available by the Centre in order to learn about its support to services and organisational performance more broadly.

The main body of the report provides an evaluation of each of WCC’s main services during the period of the evaluation: the Co-operative Support Team, the Credit Union National Project and the Enterprise Rehearsal Team. The elements reporting on CUNP and ERP are also made available as stand-alone documents.